In this article, we will discuss factors to consider while selecting an online background check service.
If you are in the process of selecting an online background check service, you should know what factors to consider in your choice of a service provider. Background check services can be critical whether you are hiring a babysitter, a private tutor, a security guard, or you want to have a pre-marital check conducted.
Range and Quality of Services
Some of the leading background check providers are full-service firms offering comprehensive pre-employment screening solutions. However, you may also find DIY websites on Google that offer you simple online checks for a small fee. Depending on your needs, you may choose the appropriate provider.
Full-service companies with a strong market reputation and are in the business for several years or decades could be the most reliable option for you. These firms will undertake the complete responsibility of the investigation and carry out a detailed series of verifications, including criminal records, professional credentials, identity checks, and other types of screening.
When you work with a full-service provider, you will achieve dependable inputs to make the right hiring decision, and the burden of ensuring compliance with the law will be taken off your shoulders. A concrete provider will respect the FCRA regulations, and you will not have to worry about violating any laws, whether knowingly or unknowingly.
Verified checks are different than instant online checks. The instant personal background check provides you with immediate results, while a verified check may take more time. See below a chart for reference.
You have to assess how urgently you need a background check completed. The time it may take to complete a thorough check could vary from one service provider to another, and it may also vary according to the nature of the screening required. A reliable and respectable company may be able to conduct a standard check for you in less than a week or even within two to three days.
Depending on your requirements, ask for their response time well before you sign up for their services. In any case, do not choose a low-cost provider if you want to avoid delays and keep your hiring process efficient and in control.
Personalized Attention and Customer Service
If you try to choose a low-cost option or a DIY website, clearly, you cannot expect to receive customer service. But if personalized attention matters to you, and you want someone to listen to your specific requirements and concerns, make sure you choose a background check company that has built a reputation on customer service.
They will pay attention to your unique needs and provide customized solutions to meet those needs. They will also offer you suggestions, alternatives, and recommendations to help you make the right hiring decision to your complete satisfaction.
Concerning the Law
Some of the low-cost operators or online service providers may be willing to cut corners when it comes to legal compliance. It can be tempting to utilize their services for a meager fee, but if any legal hassle arises, later on, you will be left alone to defend yourself and your actions.
It is best to hire a background check service provider committed to respecting the local, state, and federal laws. They will also be able to guide you about staying on the right side of the law and help ensure that you are not committing any violation of the EEOC (Equal Employment Opportunity Commission) regulations through your background check and selection.