What if the Social Security number doesn’t match records?

What if the Social Security number doesn’t match records?


What if the Social Security number doesn’t match records? | Personal information often gets miscommunicated or corrupted. If your social security number does not match other records, such as your employer’s payroll, make sure you start by giving your employer the information exactly as it appears on your social security card.

Why do you need an SSN?

If you are an employer and have a social security number fail verification, there could be many reasons. Ensure that you apply company policy consistently for this and similar issues. Taking action, such as firing or laying off, against an employee on this basis alone could violate state or local laws. Instead, you can do the following:

  • Contact the employee if you can. If you are unable to make contact, document your efforts
  • Correct any typographical errors and resubmit the forms.
  • Try different versions of a name if it is hyphenated
  • Ask the employee to check the social security card to see if it matches your employment records. Make any necessary corrections and resubmit.
  • Document your efforts to obtain correct information from the employee.
  • Submit Form W-2c if an incorrect Form W-2 has already been sent.


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